21+ | Safe Gaming

Play Responsibly at eb44

eb44 believes that enjoyable gaming is only possible when it is played in a controlled and responsible manner. Our safety tools and guidelines keep you protected.

21+ Only

Why is Responsible Gaming Important?

Online gaming is an exciting form of entertainment, but it stays enjoyable only when played within the right limits. eb44 always places the highest importance on its players' safety and mental well-being. Responsible gaming means staying consciously in control of your time, money, and mental state — so that gaming always remains a fun experience and never becomes a source of stress or problems.

Our platform has several effective tools for responsible gaming — setting deposit limits, the time-out feature, and self-exclusion. We want every player to enjoy games consciously and with joy.

Important: eb44 is for people aged 21 and above only. Gaming by minors is strictly prohibited. Keep your account secure from underage members of your family.

Our Safety Tools

eb44's responsible gaming tools keep you in full control.

Deposit Limit

Set a maximum limit on your daily, weekly, or monthly deposits. Once set, reducing the limit takes effect immediately. A waiting period applies when increasing it.

Time-Out

If you want to take a short break, you can temporarily close your account for 24 hours up to 30 days. During this time, you cannot log in, deposit, or place bets.

Self-Exclusion

Choose self-exclusion for a long-term break. Once activated, your account will remain closed for a set period or permanently. Self-exclusion cannot be reversed.

Betting History

View your complete gaming history, win and loss details, and deposit and withdrawal records at any time. Keep an eye on your spending and stay informed.

Reality Check

Receive automatic notifications after a set period of time to remind you how long you have been playing. These alerts help you stay aware of your gaming session.

Support Assistance

If you feel gaming is affecting your life, contact our 24/7 Bengali live chat support. Our team will help you make the right decision.

Recognise the Warning Signs

Gaming addiction develops gradually. If the following signs appear, it means this is no longer just entertainment — it is becoming a problem:

  • You are developing a tendency to spend more money than your budget allows
  • You are hiding your gaming from family or friends
  • You keep playing repeatedly to recover losses
  • You are trying to stop gaming but cannot
  • Work, studies, or relationships are being harmed because of gaming
  • You feel anxious or restless when you are not gaming
  • You are betting with borrowed money or taking loans to bet

Check Yourself

If one or more of the above signs appear in you, it is important to take action immediately. Seek help without judging yourself and without hesitation.

eb44's support team will help you with complete confidentiality. Contact us via live chat or email: [email protected]

How to Use the Safety Tools

Activating safety settings at eb44 is very simple. Follow the steps below:

1

Log In to Your Account

Log in to your eb44 account and go to the "My Account" section. Find the "Responsible Gaming" tab there.

2

Set Your Limits

Go to the deposit limit section and set your daily, weekly, or monthly limit in taka (৳). Remember: the minimum deposit is ৳500. Set your limit according to what you can afford.

3

Choose Time-Out or Self-Exclusion

Choose time-out for a temporary break or self-exclusion for long-term protection. Select a time period and confirm — it will take effect immediately.

4

Contact Support

If you cannot change the settings yourself or need further help, contact our 24/7 Bengali live chat or email us at [email protected]. We are always here for you.

Age Verification and Minor Protection

eb44 strictly ensures that only people aged 21 and above can register and play on the platform. Age verification is mandatory at the time of registration.

If there are underage members in your family, follow the steps below to prevent them from using your account:

  • Do not share your account password
  • Do not hand your device to others while logged in
  • Always log out after use
  • Use a strong password and change it regularly
  • Keep the lock screen active on your device

Responsible Gaming Policy

It is every player's responsibility to follow eb44's responsible gaming guidelines. Keep these guidelines in mind to build healthy gaming habits:

  • Never consider gaming as a source of income
  • Only bet the amount of money you can afford to lose
  • Avoid betting out of emotion
  • Set time and budget limits before a gaming session
  • Take regular breaks and spend time with family and friends
  • Do not play games under the influence of alcohol or drugs

Need Help? We Are Here for You

If you have any concerns about gaming, or need help for yourself or a family member, do not hesitate to contact eb44's support team. Our Bengali-speaking support agents are active 24 hours a day, 7 days a week.

Live Chat
24/7 in Bengali

Frequently Asked Questions — Responsible Gaming

Common questions and answers about responsible gaming.

You must be at least 21 years old to play games at eb44. This is a strict rule on our platform. Age is verified at the time of registration, and no one under 21 is allowed to open an account.

Log in to your account and go to "My Account" > "Responsible Gaming" section. There you can set daily, weekly, and monthly deposit limits separately. For any issues, get help from support via live chat or email.

A time-out is a temporary break — your account remains closed for 24 hours up to 30 days, after which it is automatically reactivated. Self-exclusion is a long-term decision — once activated, it cannot be lifted before the set period ends. For serious issues, self-exclusion is the most effective step.

Change your password immediately and notify our support team via live chat or email at [email protected]. We will take the necessary steps to secure your account. Using another person's account or betting on behalf of someone else is strictly against eb44's rules.

Yes, gaming addiction is a recognised mental health issue. It can have serious effects on financial, family, and social life. If you feel gaming is getting out of control, please seek professional help. eb44 always encourages responsible gaming and takes an active stand against addiction.

Even while self-exclusion is active, you can still withdraw the balance in your account. For more details, contact support via email at [email protected] or via live chat. The minimum withdrawal amount is ৳1,000.

Play with joy,
enjoy responsibly

Enjoy eb44's wide collection of games — always safely, within your limits. Stay with us today.