eb44 Terms and Conditions

1.1 Age Eligibility

You must be at least 21 years of age to use the eb44 platform. 21+ Only those aged 21 or above may create an account and participate in any game. Registration by minors is strictly prohibited, and any such account found will be immediately closed and all balances forfeited.

1.2 Registration Requirements

When opening an account, you must:

• Provide accurate and complete personal information
• Use a valid and active email address
• Agree to these terms and conditions and the privacy policy
• Confirm that online gaming is legally permitted in your country of residence
• Confirm that you are opening the account entirely on your own behalf and not on behalf of any organisation

1.3 Single Account Rule

Only one account is permitted per individual. If the same person opens multiple accounts, or if members of the same household operate multiple accounts from the same IP address or device, eb44 reserves the right to close all such accounts and forfeit all bonuses and winnings.

1.4 Identity Verification (KYC)

eb44 may request completion of an identity verification process at any time. This may include providing a copy of a government-issued national ID or passport, proof of address, and proof of payment method. Withdrawals may be held pending until verification is complete.

3.1 Deposit Rules

The following methods can be used to deposit funds at eb44: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount across all methods is ৳500.

• You may only deposit using your own payment method
• Depositing using a third-party account is strictly prohibited
• Your balance may not be available for use until deposit details have been verified
• If you experience any issues making a deposit due to a technical error, contact support immediately

3.2 Withdrawal Rules

The following conditions apply when making a withdrawal:

• The minimum withdrawal amount across all methods is ৳1,000
• Withdrawals can only be made to a verified payment method in your own name
• Withdrawal processing typically takes between 30 minutes and 3 hours
• Bonus funds cannot be withdrawn directly — the wagering requirement must be met first
• eb44 reserves the right to hold withdrawals until identity verification documents have been submitted

3.3 Currency and Conversion

All transactions on eb44 are conducted in Bangladeshi Taka (BDT / ৳). Deposits made in another currency will be converted at the prevailing exchange rate, which may result in minor differences. Contact the support team for details on conversion rates or any additional charges.

5.1 Fair Play Policy

eb44 is committed to ensuring fair play across all games. Our games are powered by software from recognised technology providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi). These providers use a Random Number Generator (RNG), which ensures fully unbiased outcomes.

5.2 Betting Limits

Minimum and maximum bet limits are set for each game and betting market and are displayed in the game interface. eb44 reserves the right to change these limits without prior notice. Accounts will be reviewed if unusual or suspicious betting patterns are detected.

5.3 Technical Issues

If a game is interrupted mid-session due to a server error, loss of internet connection or any other technical reason, eb44 will make its decision based on the game provider's logs. In such cases, eb44's decision will be considered final. If a technical fault produces an erroneous result in a game, the relevant bet may be voided and the original stake refunded.

7.1 Data Collection and Use

eb44 collects necessary information from registration, transactions and gaming activity. This information is used to provide services, ensure security and promote responsible gaming. Please read our Privacy Policy for full details on how we use your data.

7.2 SSL Protection

eb44 uses SSL encryption technology to protect all transactions and personal information. Our platform follows modern cybersecurity standards to ensure a safe and reliable environment. Personal information is not sold to third parties.

9.1 Closed by User

You may request to close your account at any time. Please withdraw any existing balance before closing. If any bonus conditions remain unfulfilled, the related bonus will be cancelled, however the original deposited amount will be returned.

9.2 Closed by eb44

eb44 may close or suspend an account without prior notice in the following cases:

• If these terms and conditions are violated
• If evidence of fraud or dishonest conduct is found
• If multiple accounts are operated
• If money laundering or suspicious financial activity is detected
• By order of a court or law enforcement agency

11.1 How to Submit a Complaint

If you have a complaint about any matter, please first contact us via 24/7 live chat or at [email protected]. When submitting a complaint, please provide your account details, the relevant date and time, and a detailed description of the issue.

• General complaints are usually resolved within 48-72 hours
• Complex cases may require additional time to investigate
• The relevant balance may be placed on hold during an investigation
• You will be informed of eb44's decision in detail via email

11.2 Final Decision

eb44's decision shall be considered final in any dispute relating to game results, bonus eligibility, or interpretation of rules. However, eb44 always reviews all complaints through a fair and transparent process.